EVALUATION OF THE SUCCESSFUL APPLICATION OF MOVEAPS AT PT. PIXEL RESEARCH

Harfebi Fryonanda

Abstract


Evaluation of success in IS is an important aspect that must be done to develop information systems. Over time, the paradigm of evaluating the success of information systems continues to change according to the objectives, context, and impact of information technology. The information system evaluation models that can be used include the DeLone and McLean Information Systems Success Model (DM IS Model), Technology Acceptance Model, Unified Theory of Acceptance and Use of Technology, and others. Each model has a different purpose, so the evaluator must choose the model that suits his needs. Moveaps application is an application developed by PT. Pixel Research. The Moveaps application is used to support every research project and online research needs. The evaluation of these systems adopts the DM IS Model. The model adopted in this study used all the variables in the DM IS Model and added intrinsic motivation. Thus, the variables become 8 variables consisting of 1) Information quality, 2) System quality, 3) Service quality, 4) Intrinsic motivation, 5) Perceived interaction, 6) Usage, 7) User satisfaction, and 8) Net impact. Previously identified variables, then a model of the relationship between variables was developed. The relationship between variables produces 16 hypotheses. This hypothesis is then compiled into several questions that are arranged in the form of a questionnaire. Questionnaires were distributed to 41 Moveaps Users. The results of 16 hypotheses found five hypotheses that have a positive effect, namely: information quality has a positive effect on service quality, system quality has a positive effect on information quality, system quality has a positive effect on service quality, user satisfaction has a positive effect on net benefits, and usage has a positive effect on benefits. Clean. While 11 hypotheses have no effect.


Full Text:

PDF

References


A. Jeyaraj, “DeLone & McLean models of information system success: Critical meta-review and research directions,” Int. J. Inf. Manage., vol. 54, no. April, p. 102139, 2020.

W. H. DeLone and E. R. McLean, “Information Systems Success Measurement,” Found. Trends® Inf. Syst., vol. 2, no. 1, pp. 1–116, 2016.

Venkatesh, Morris, Davis, and Davis, “User Acceptance of Information Technology: Toward a Unified View,” MIS Q., vol. 27, no. 3, p. 425, May 2003.

V. Venkatesh, J. Thong, and X. Xu, “Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead,” J. Assoc. Inf. Syst., vol. 17, no. 5, pp. 328–376, May 2016.

L. Nasution Masnidar, “Statistik Deskriptif,” J. hikmah, vol. 14, p. 7, 2017.

Selly Marselia, “Analisis kesuksesan website e-learning system EMS dengan menggunakan Model Delone dan MClean pada cabang primagama bumi citra fajar (BCF) Sidoarjo,” Stikom, 2018.

I. M. A. Arya Pering, “Kajian Analisis Jalur Dengan Structural Equation Modeling (Sem) Smart-Pls 3.0,” J. Ilm. Satyagraha, vol. 3, no. 2, pp. 28–48, 2020.

R. R. Marliana, “Partial Least Square-Structural Equation Modeling Pada Hubungan Antara Tingkat Kepuasan Mahasiswa Dan Kualitas Google Classroom Berdasarkan Metode Webqual 4.0,” J. Mat. Stat. dan Komputasi, vol. 16, no. 2, p. 174, 2019.

N. E. Rozanda and A. Masriana, “Perbandingan Metode Hot Fit dan Tam dalam Mengevaluasi Penerapan Sistem Informasi Manajemen Kepegawaian (SIMPEG) (Studi Kasus : Pengadilan Tata Usaha Negara Pekanbaru),” Semin. Nas. Teknol. Informasi, Komun. dan Ind. 9, vol. ISSN (Prin, pp. 18–19, 2017.

A. Al-Azawei and R. Al-Azawi, “Evaluating Facebook success in Iraq: An extension of the DeLone and McLean’s model of information systems success (ISS),” J. Phys. Conf. Ser., vol. 1804, no. 1, 2021.

H. M. Al-Hattami, “Validation of the D&M IS success model in the context of accounting information system of the banking sector in the least developed countries,” J. Manag. Control, vol. 32, no. 1, pp. 127–153, Mar. 2021.

F. Ramdani, ILMU GEOINFORMATIKA: OBSERVASI HINGGA VALIDASI, Cetakan Pe. Malang: Tim UB Press, 2018.

I Komang Setia Buana, “Implementasi Aplikasi Speech to Text untuk Memudahkan Wartawan Mencatat Wawancara dengan Python,” J. Sist. dan Inform., vol. 14, no. 2, pp. 135–142, 2020.

S. Haryono, Metode SEM Untuk Penelitian Manajemen AMOS LISREL PLS. 2017.

W. Abdillah and J. Hartono, Partial Least Square (PLS): alternatif structural equation modeling (SEM) dalam penelitian bisnis, vol. 22. 2015.

M. Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, “A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks,” Sage, p. 165, 2017.

I. Ghozali, Patrial Least Squares - Konsep, Teknik, dan Aplikasi. Semarang: Badan Penerbit Universitas Diponegoro, 2021.

H. Fryonanda, H. Sokoco, and Y. Nurhadryani, “Evaluasi Infrastruktur Teknologi Informasi Dengan Cobit 5 Dan Itil V3,” JUTI J. Ilm. Teknol. Inf., vol. 17, no. 1, p. 1, 2019.




DOI: http://dx.doi.org/10.12962/j24068535.v20i2.a1097

Refbacks

  • There are currently no refbacks.